Your Home

Repairs and Maintenance

Our Housing Team ensures that all our properties are safe and secure. We work with approved contractors to carry out breakdown repairs and planned maintenance, redecoration and improvements, such as new kitchens and bathrooms. The team is also responsible for servicing gas boilers and specialist equipment, and advises tenants on adaptations such as level-access showers.

Moving Home

If you want to move house, we’ll do all we can to help. Before you sign any contracts for your next home, make sure you get advice from your Support Worker, or you can contact a member of the Housing Team on 01293 812034. They’ll be happy to advise you on finding accommodation that’s right for you. 

You can apply to your local Council’s housing register, and ask them about your options, both in the local area and further afield.

You can also contact Housing Options, this is a national housing advisory service for people with learning disabilities. They can help with:

• Home ownership options
• Renting privately
• Families helping with housing
• Supported living and supported housing
• Extra Care
• Funding for housing
• Support options
• Welfare Benefits
• Rights to housing and support
• Tenancies

The Housing Options Advice Line is open Monday to Friday, 8:30 to 4:30. Outside these hours, you can leave a message. If they can not help you straight away, they will put you in touch with a specialist advisor who will contact you as quickly as possible.

To contact Housing Options, telephone 0845 4561497 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

If you’re an Active Prospects tenant, you can end your tenancy at any time, but you’ll need to give us four weeks notice in writing. Please send a letter or an email to the Housing Manager at:

Active Prospects
The Gables
17 Massetts Road
Horley
Surrey RH6 7DQ

Alternatively, you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it.